Global Support Center
WEDO it sharper as we provide our customer global support as part of the experience.
As we understand your need to provide your users with the highest quality support, we offer you a variety of support services:
- Support center availability according to your requirements (24X7 or less).
- Tiers of support to fit your needs (first, second and third tier support) according to your staffing capacity and skills.
- Multi-channel support, including phone, email, web forms and portals, allowing you to choose the best vehicle of communication for you.
- Multi-Lingual support.
- Super user training.
- User Training material and internal knowledgebase